Fraud Prevention Series: Social Engineering Recognition and Response

Wednesday, August 29, 2018


2:00 pm - 3:00 pm ET


Sponsored by: 





 Craig Hollis
Head of Compliance, DST Systems, Inc.

Bethany Hendricks
Vice President - US Transfer Agent, Franklin Templeton Investments

Mark Trenchard
Director of Operational Compliance, Putnam Investments

Brett Beranek
General Manager of the Security Business for Nuance Enterprise Division, Nuance Communications


NICSA Fraud Prevention Series: Social Engineering Recognition and Response from NICSA


Fraud Prevention Series:
Social Engineering Recognition and Response

Join NICSA for our latest Fraud Prevention program. Contact centers are under siege from fraudsters, and this Vulnerable Investor Protection webinar will detail how member firms can protect themselves from social engineering and other types of fraud. Our expert panelists will provide first-hand experience and best practices to protect your investors. Attendees will come away from this program with an understanding of:

  • Why contact centers are among the weakest links in fraud prevention
  • How to spot family fraud, sweetheart scams, and relay service schemes
  • Technology tools for investor protection
  • Best practices in fraud detection and prevention

CPE Information


NICSA is pleased to offer this webinar learning activity to attendees who are seeking CPE credits. 1 CPE unit may be available for attendees of this webinar. The webinar requires no advanced preparation, no pre-requisite study and is appropriate for all who have a basic understanding of the investment management industry..

NICSA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

For this webinar:
CPEs Earned: 1
CPE Field of Study: Regulatory Ethics
Program Level: Basic
Delivery Method: Group-Internet Based

Cancellations and Refunds


Due to this program being offered free of charge, there will be no refunds issued.

Questions or Cancellations: Please contact Jordan DeBettencourt at 508.683.1618.

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