2017 Agenda At-A-Glance


Thursday, October 5
7:00am - 5:00 pm Registration Open

7:30 - 8:30am

8:30 - 8:45am

Welcome Remarks
Dan Houlihan, Chairman of the NICSA Board of Directors

8:45 - 9:45am

Keynote Presentation

Jeremy Gutsche, CEO OF TrendHunter.com, Innovation Expert, and New York Times Best-selling Author of "Better and Faster" 

Jeremy Gutsche is a New York Times bestselling author and award-winning innovation expert, one of the most requested keynote speakers on the planet, and the founder of TrendHunter.com, the world's #1 most popular trend website, attracting over 2 BILLION views from 150,000,000 total visitors. Prior to Trend Hunter, Jeremy grew a $1 billion portfolio for a bank and today, over 500 brands, billionaires and CEOs rely on his unique expertise to FIND BETTER IDEAS FASTER. He has been described as "a new breed of trend spotter" by The Guardian, "an eagle eye" by Global TV, an "Oracle" by the Globe and Mail, an "intellectual can of Red Bull" by Association Week and "on the forefront of cool" by MTV. 

9:45 - 10:45am

CTO Roundtable: Re-Imagining Asset Management

Get up-to-the-minute, unique business perspectives from the industry’s leading Chief Technology Officers on what should be shaping your tech priorities. What disruptors are having the most impact on the asset management industry? What does the future of investor servicing look like? Hear practical, actionable guidance on leveraging the technology programs most likely to drive growth in your business.

10:45 - 11:15am
 Transitional Break
11:15am - 12:15pm

Innovation Panel: Insights from Big Thinkers

FinTech innovators are becoming mainstream in the asset management industry with the launch of financial services applications from the likes of Apple, Google, and Samsung.  Collaboration and alliances between established financial institutions and FinTechs are expected to increase with an eye on discovering unique and efficient client experience solutions. Get insights from “Big Thinkers” in- and outside of the industry on how asset managers can position themselves for success by building dynamic ecosystems, leveraging internal technologies, and adopting FinTech solutions.  


Christine Parker, Executive Director, Financial Services Digital Advisory, Ernst & Young LLP

Ian Sheridan, Cofounder & Managing Director, Vestigo Ventures
Jim Mackinaw, CIMA, Managing Director, Digital Wealth Solutions, BlackRock

12:15 - 1:45pm

NOVA Awards & Luncheon

The NICSA NOVA Awards recognize outstanding organizations and industry professionals that excel in the field of asset management by demonstrating exemplary leadership and innovation. The awards are presented annually at the General Membership Meeting (GMM). 

Click here to view the winners of the 2017 NICSA NOVA Awards. 

1:45 - 2:00pm
Transitional Break

2:00 - 2:50pm

Breakout Sessions

Track 1 - RPA: Balancing Man & Machine

Get an up-to-the-minute look into how RPA is shaping the asset management industry.  Learn how to develop effective practices for identifying high-return opportunities for robotic process automation in your business.  Hear real world examples of how RPA, BPM, and AI are transforming the front, middle, and back office as industry leaders share unique perspectives and firsthand experience with solving business automation needs through a number of technologies.

Track 2 - Enhancing Customer Experience thru Digital Transformation

A new generation of investors expects convenient, fast, and secure interactions with financial services firms. Innovative approaches to digitization are shaping intelligent and flexible self-service investor experiences. Explore cutting-edge use cases of smart technologies such as virtual agents, software robotics, and machine learning and leverage the latest knowledge in digital technology in order to enhance the customer experience and grow assets.

3:00 - 3:50pm

Breakout Sessions

Track 1 - Best Practices in Vendor Oversight

Explore the developing complexities of third-party vendor management programs. Take a deep dive into the methodologies and programs being developed by leading asset managers and critical service providers in an age of increased reliance on technology.


Track 2 - Rethinking Distribution

Find out what’s expected of your wholesalers when they walk through the (real or virtual) door. Limited access to FAs, information overload, and rising expectations for value-add relationships are changing the way mutual fund companies approach distribution. Effective relationship managers who want access to advisors need to know what kind of information is likely to open the door. From new roles like hybrid wholesalers and investment specialists, to virtual conferences and disruptor technologies, evolution of the distribution model is upon us. Find out how to bring down the walls between business organizations, maximize the value of each advisor interaction, and build new distribution approaches. 


4:00 - 4:50pm

Breakout Sessions

Track 1 - Cybersecurity: Safeguard Your "Crown-Jewel" Assets

Evolving threats, new protections, and more board reporting are topics that dominate the current cybersecurity landscape. Shoring up legacy systems and establishing procedures on new technologies are moving targets as security priorities are constantly shifting. Get up-to-date, practical guidance on how to develop practices that best protect the client data, capital, and intellectual property of the asset management industry. 

Track 2 - Product Trends & Opportunities for Asset Gathering

Are you up to date on the hottest investment product trends? Get a multi-faceted view on the asset classes and products that are experiencing significant growth. How do the roles and requirements of the Investment Manager, Service Provider, and Advisor deviate from current standard practices of the fund industry? Gain an understanding of the servicing and operational challenges associated with today’s emerging products.


5:00 - 6:30pm
Networking Reception

Friday, October 6

7:00am - 12:00pm
Registration Open

7:30 - 8:30am

8:30 - 8:45am

NICSA Lifetime Achievement Award Presentation

Steve Duncan, President, American Funds

8:45 - 9:30am

Keynote Presentation

Paul Schott Stevens, President, Investment Company Institute (ICI)

Since June 2004, Paul Schott Stevens has served as president and CEO of the Investment Company Institute (ICI), the leading association globally of investment funds. Stevens has steered ICI during some of the most challenging years in its history, through the financial crisis and beyond.

9:30 - 10:30am

Economic Update - Changes & Implications

10:30 - 10:45am
Transitional Break

10:45am - 12:00pm

Winning Strategies in Human Capital Management

12:00 - 12:15pm

Closing Remarks

2017 GMM Sponsors