NICSA Educational Tools

In addition to conferences, NICSA offers a variety of online training and off-line publications to help expand your horizons.

eLearning

NICSA Certified Mutual Fund Specialist Program
The NICSA Certified Mutual Fund Specialist (CMFS) Program is the first online certificate program of its type.   NICSA's partnership with the Boston Institute of Finance represents the next generation of industry education, introducing a flexible approach to both educate and cross train employees in a broad spectrum of industry disciplines.

Now available: an all-new audio version of the course. Visit the Boston Institute of Finance for the full catalog, registration and more.

Reference Guides

Transfer Agent Compliance Guide
NICSA's Transfer Agent Committee has collaborated on this comprehensive, much-in-demand reference guide, now available for purchase. This important document should be on the bookshelf of every Transfer Agent's Compliance Department.   Copies are now available for a nominal fee.  Click here for ordering information.

Newsletter

NICSA News
NICSA's quarterly newsletter, now available online in PDF format.   Featuring articles by industry experts, reviews of NICSA events and much more. Click below to view the latest issues. View the complete archive here.

Industry Survey/Studies

NICSA-NQR Financial Services Industry Study
National Quality Review (NQR), in partnership with NICSA, conducts an annual Financial Services Industry Study. This unique industry study provides transfer agents and fund accounting/custody organizations an opportunity to examine and evaluate industry trends in productivity measures, service quality standards, organizational structure, and technology usage.  Learn more about the study here.

Annual Shareholder Satisfaction Survey
NICSA is no longer conducting this survey.

Scholarship Program

NICSA/William T. Blackwell Scholarship
The NICSA/William T. Blackwell Scholarship Fund, established in 1995 by the NICSA Board of Directors as a tribute to past president Bill Blackwell, recognizes the achievements of the children of employees of NICSA member companies. Learn more about the scholarship here.

Text Book

Mutual Fund Operations Textbook
The only textbook dedicated completely to mutual fund operations is available through NICSA. Mutual Fund Industry Handbook : A Comprehensive Guide for Investment Professionals was written by Lee Gremillion, Partner in PricewaterhouseCoopers' Minneapolis practice, and has already been utilized as a training resource by many major fund companies. This popular book is a comprehensive, college-level text which covers the history of the fund industry as well as topics such as front and back office operations, distribution, servicing, the global arena, and e-business-- including many case studies. Clearly written and engaging, Mutual Fund Industry Handbook, makes great reading for anyone who wants to enhance his or her knowledge of our industry. Click here for ordering information.